Good Neighbor provides professional instruction in caregiving by state-approved instructors who provide up-to-date information, skills testing, and guidance for you to become a Direct Care Worker (DCW), as envisioned by the State of Arizona (azahcccs.gov and azdirectcare.org). All students earning a Direct Care Worker (DCW) qualification certificate will be recognized by any caregiver employer in the state of Arizona. The curricula follows state and federal guidelines. Accordingly, Good Neighbor adheres to the Principles of Caregiving (azdirectcare.org) as the core of its Direct Care Worker (DCW) classes.
The changes in caregiving rules and regulations in Arizona are discussed in detail at the following two websites Arizona Direct Care and Arizona Health Care Cost Containment System (AHCCCS). These changes are mandated for most caregivers, including those who care for family members. Please contact us at ACE if you have any questions or concerns about these new guidelines and rules.
• Legal and Ethical Issues
• Cultural Competency
• Job Management Skills
• Observing, Reporting and Documenting
• Infection Control (Air- and Blood-Borne Pathogens / Universal Precautions)
• Nutrition and Food Preparation
• Fire, Safety, and Emergency Procedures
• Home Environment Maintenance
If the caregiving agency business where you are employed is contracted with the Arizona Health Care Cost Containment System (AHCCCS)—the Medicaid program in Arizona—but does not have an approved licensed Direct Care Worker (DCW) training facility, we can provide the caregiver training required.
The Direct Care Worker (DCW) training also provides the necessary training if your agency is contracted with the Department of Economic Security / Division of Developmental Disabilities. We provide the training required to care for individuals with developmental disabilities, and we also offer Prevention & Support and Article 9 classes. Article 9 is required by The Division of Developmental Disabilities. Caregiving courses at Good Neighbor exceed state and federal requirements.
• Describe and demonstrate proper hand washing technique
• Describe and demonstrate how to apply, remove and dispose of gloves
• Describe and demonstrate procedures for calling 911
• Describe and demonstrate general procedures for common homemaking skills, washing dishes, doing laundry, cleaning the bathroom
• Describe and demonstrate creating a menu (different scenarios for different dietary needs)
• Describe and demonstrate effective communication techniques
• Describe and demonstrate proper technique for moving objects with proper body alignment